Please email us for returns and questions at concierge@EssentiallybyJMD.com.

We always want you to be satisfied with your Essentially purchase, we welcome the opportunity to work with you to accommodate your unique needs and the product you’ve chosen. We can consult over email to ensure the right choice. We cannot accept returns of open items.

We accept unopened item returns within 14 days of delivery. Refunds will be given in the form of store credit. Essentially by JMD is not responsible for any products lost in the mail.